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The Azure Boards app uses the OAuth authentication protocol, and requires Third-party application access via OAuth for the organization to be enabled. To enable this setting, go to Organization settings > Security > Policies, and set the Third-party application access via OAuth for the organization setting to On.

[!div class="mx-imgBorder"] Enable the Third-party application access via OAuth for the organization setting

Configuration failed. Please make sure that the organization '{organization name}' exists and that you have sufficient permissions.

Sign out of Azure DevOps by going to https://aka.ms/VsSignout using your browser.

Open an In private or incognito browser window and go to https://aex.dev.azure.com/me and sign in. In the dropdown under the profile icon to the left, select the directory that contains the organization containing the project that you want to link.

[!div class="mx-imgBorder"] Select the directory that contains the organization that contains the project