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Configuration failed. Make sure that the organization '{organization name}' exists and that you have sufficient permissions.

To resolve this authentication issue, complete the following steps:

  1. Sign out of Azure DevOps by going to https://aka.ms/VsSignout in your browser.

  2. Open an InPrivate (Microsoft Edge) or Incognito (Chrome) browser window.

  3. Go to https://aex.dev.azure.com/me and sign in with your credentials.

  4. Select the correct directory from the dropdown menu under your profile icon. Choose the directory that contains the organization with the project you want to link.

    [!div class="mx-imgBorder"] Screenshot that shows selecting the directory that contains the organization that contains the project.

  5. In the same browser, start a new tab, go to https://slack.com, and sign in to your work space (use web client). Run the /azboards signout command followed by the /azboards signin command.