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wsfc-cluster-service-is-offline.md

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title WSFC cluster service is offline
description WSFC Cluster State checks the state of the Windows Server Failover Cluster. The policy is unhealthy when the cluster is offline or in the forced quorum state.
author MashaMSFT
ms.author mathoma
ms.date 05/17/2016
ms.service sql
ms.subservice availability-groups
ms.topic troubleshooting-general
f1_keywords
sql13.swb.agdashboard.agp1WSFCquorum.issues.f1
helpviewer_keywords
Availability Groups [SQL Server], policies
monikerRange >=sql-server-2016

WSFC cluster service is offline

[!INCLUDEsql windows only]

Introduction

  • Policy Name: WSFC Cluster State
  • Issue: WSFC cluster service is offline.
  • Category: Critical
  • Facet: Instance of SQL Server

Description

This policy checks the state of the Windows Server Failover Cluster (WSFC). The policy is in an unhealthy state and an alert is raised when the WSFC cluster is offline or in the forced quorum state. All availability groups hosted within this cluster are offline or a disaster recovery action is required.

The policy state is healthy when the cluster state is in the normal quorum.

Possible Causes

This issue can be caused by a cluster service issue or by the loss of the quorum in the cluster.

Possible Solution

Use the Cluster Administrator tool to perform the forced quorum or disaster recovery workflow. If you cannot resolve the issue by performing the forced quorum or disaster recovery, contact your cluster administrator to help resolve this issue. For more information, see Force a WSFC Cluster to Start Without a Quorum in [!INCLUDEssNoVersion] Books Online.

See Also

Overview of Always On Availability Groups (SQL Server)
Use the Always On Dashboard (SQL Server Management Studio)