Netdata Cloud sends Alert notifications for nodes in warning, critical, or unreachable states, ensuring Alerts are managed centrally and efficiently.
- Consolidate health status views across all infrastructure components in one place
- Set up and manage your Alert notifications easily
- Expedite troubleshooting with tools like Metric Correlations and the Anomaly Advisor
:::info
To avoid notification overload, flood protection is triggered when a node frequently disconnects or sends excessive Alerts, highlighting potential issues. You can still access node details through Netdata Cloud or directly via the local Agent dashboard.
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:::important
You must enable Alert notifications for your Space(s) as an administrator. All users can then customize their notification preferences through their account menu.
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:::note
Centralized Alerts in Netdata Cloud are separate from the Netdata Agent notifications. You must configure Agent Alerts individually on each node.
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You can send notifications via email or through third-party services like PagerDuty or Slack. You can manage notification settings for the entire Space as an administrator, while individual users can personalize settings in their profile.
flowchart LR
ServiceLevel("Service Level") --> Personal("Personal")
ServiceLevel --> System("System")
Personal --> PersonalManaged("Managed By Users")
System --> SystemManaged("Managed By Admins")
PersonalManaged --> PersonalDest("User Specific destinations<br/>such as Email")
SystemManaged --> SystemDest("General Targets<br/>like Slack Channels")
%% Style definitions
classDef alert fill:#ffeb3b,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef neutral fill:#f9f9f9,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef complete fill:#4caf50,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef database fill:#2196F3,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
%% Apply styles
class ServiceLevel alert
class Personal,PersonalManaged complete
class System,SystemManaged database
class PersonalDest,SystemDest neutral
flowchart LR
Classification("Service Classification") --> Community("Community")
Classification --> Business("Business")
Community --> CommunityType("Basic Methods")
Business --> BusinessType("Advanced Methods")
CommunityType --> CommunityMethods("e.g. Email & Discord")
BusinessType --> BusinessMethods("e.g. PagerDuty & Slack")
%% Style definitions
classDef alert fill:#ffeb3b,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef neutral fill:#f9f9f9,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef complete fill:#4caf50,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef database fill:#2196F3,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
%% Apply styles
class Classification alert
class Community,CommunityType complete
class Business,BusinessType database
class CommunityMethods,BusinessMethods neutral
Netdata Cloud offers a silencing rule engine to mute Alert notifications based on specific conditions related to nodes or Alert types. You can manage these settings here.
You can set up silencing rules that apply to any combination of:
- Users, rooms, nodes, host labels
- Contexts (charts), alert name, alert role
- Optional starting and ending date/time for scheduled maintenance windows
You can turn off all notifications for a user at the space or war room level at the beginning of any maintenance window. This disables all notifications from Netdata Cloud, though you'll still need additional steps to disable or mute alerts from the nodes/agents themselves.
flowchart TD
Alert("Alert Triggered") --> Email("Generate Email")
Email --> BasicInfo("Basic Info<br/>Space, Node, Status")
Email --> AlertDetails("Alert Details<br/>Name, Value, Threshold")
Email --> Technical("Technical Info<br/>Context, Calculation, Source")
Email --> Action("Action Link<br/>Dashboard Access")
%% Style definitions
classDef alert fill:#ffeb3b,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef neutral fill:#f9f9f9,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef complete fill:#4caf50,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
classDef database fill:#2196F3,stroke:#000000,stroke-width:3px,color:#000000,font-size:18px
%% Apply styles
class Alert alert
class Email database
class BasicInfo,AlertDetails,Technical,Action complete
Email notifications provide comprehensive details to help you understand and respond to alerts effectively.