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Copy file name to clipboardExpand all lines: README.md
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@@ -88,7 +88,7 @@ This is a synopsis of the main PanicHD features. For detailed descriptions, exam
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- They can easily manage categories and assigned Agents
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* For developers
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- There is a configuration settings menu that directly comes from Ticketit. It is so useful and flexible to configure the package at your own desire even without altering the package files
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- There is a [configuration settings menu](https://github.com/panichelpdesk/panichd/wiki/Configuration-settings) that directly comes from Ticketit. It is so useful and flexible to configure the package at your own desire even without altering the package files
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- We have added [some useful Artisan commands](https://github.com/panichelpdesk/panichd/wiki/Command-line-toolbox#artisan-commands) to help you make your own local tests. Click the link or type in the Laravel console the following command:
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`php artisan panichd`
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## Configurations and Laravel integration
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* Ticket Parameters: All ticket classification fields are customizable, like priorities, statuses... and within their own menues in the Package.
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* Settings:
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- The package comes with a big set of configurable settings, which allow you to change many aspects of it's behavior, like:
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- The package comes with a big set of [configurable settings](https://github.com/panichelpdesk/panichd/wiki/Configuration-settings), which allow you to change many aspects of it's behavior, like:
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- Package routes for tickets and admin menues
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- Tickets workflow (default priority, status...) and default limits
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- Enable / disable different kind of email notifications
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- We have created a wiki page specifying a group of [essential settings to be aware of](https://github.com/panichelpdesk/panichd/wiki/Configuration-settings#essential-settings) in any usage environment. It's a very basic set, but it may be a good starting point with them.
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- You can also create your own configuration settings [to use anywhere you may need](https://github.com/panichelpdesk/panichd/wiki/Laravel-integrations/#use-any-panichd-configuration-setting-in-any-laravel-file)
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*[Laravel integrations detailed in our wiki](https://github.com/panichelpdesk/panichd/wiki/Laravel-integrations):
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-[Create tickets from your Laravel app](https://github.com/panichelpdesk/panichd/wiki/Laravel-integrations#create-tickets-from-your-laravel-app)
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