role-based-access-model.md

Role-Based Access Control (RBAC)

Overview

You can control what functionalities users can access in Netdata Cloud through the Role-Based Access mechanism. RBAC helps you secure your monitoring infrastructure by ensuring team members only access the data and features they need for their specific responsibilities.

What RBAC enables you to do:

• Restrict access to sensitive monitoring data
• Control who can modify configurations and settings
• Manage billing and subscription access
• Organize teams with appropriate permission levels
• Maintain audit trails of user actions

Choose the Right Role

Role Selection Guide

When assigning roles, consider:

If the user needs to...	Recommended Role
Full system control - manage everything including billing, users, and all configurations	Admin
Team and infrastructure management - manage users, rooms, and configurations but not billing	Manager
Active troubleshooting - investigate issues, run diagnostics, create dashboards	Troubleshooter
View-only access - monitor specific systems without making changes	Observer
Billing management - handle invoices and payments without system access	Billing

Quick Reference

Role Comparison by Plan

Role	Community	Homelab	Business	Enterprise On-Prem
Admins can control Spaces, Rooms, Nodes, Users and Billing. They can also access any Room in the Space.	✔️	✔️	✔️	✔️
Managers can manage Rooms and Users. They can access any Room in the Space.	-	✔️	✔️	✔️
Troubleshooters can only use Netdata to troubleshoot, not manage entities. They need to be assigned to Rooms in the Space.	-	✔️	✔️	✔️
Observers can only view data in specific Rooms. 💡 Ideal for restricting your customer's access to their own dedicated Rooms.	-	✔️	✔️	✔️
Billing can handle billing options and invoices.	-	✔️	✔️	✔️

Key Permissions Summary

Area	Admin	Manager	Troubleshooter	Observer	Billing
Space Management	Full control	View only	View only	View only	View only
User Management	Full control	Most permissions	View users in rooms	View users in rooms	None
Room Management	Full control	Full control	View assigned rooms	View assigned rooms	None
Node Management	Full control	View all nodes	None	None	None
Billing Access	Full control	None	None	None	Full control
Notifications	Full control	View only	View only	View only	None

Detailed Permissions

Space Management

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See Space	✔️	✔️	✔️	✔️	✔️
Leave Space	✔️	✔️	✔️	✔️	✔️
Delete Space	✔️	-	-	-	-
Change name	✔️	-	-	-	-
Change description	✔️	-	-	-	-
Change slug	✔️	-	-	-	-
Change preferred nodes	✔️	-	-	-	-

Node Management

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See all Nodes in Space (All Nodes Room)	✔️	✔️	-	-	-
Connect Node to Space	✔️	-	-	-	-
Delete Node from Space	✔️	-	-	-	-

User Management

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See all Users in Space	✔️	✔️	-	-	-
Invite new User to Space	✔️	✔️	-	-	-
Delete Pending Invitation to Space	✔️	✔️	-	-	-
Delete User from Space	✔️	✔️	-	-	-
Appoint Administrators	✔️	-	-	-	-
Appoint Billing user	✔️	-	-	-	-
Appoint Managers	✔️	✔️	-	-	-
Appoint Troubleshooters	✔️	✔️	-	-	-
Appoint Observer	✔️	✔️	-	-	-
Appoint Member	✔️	-	-	-	-
See all Users in a Room	✔️	✔️	✔️	✔️	-
Invite existing user to Room	✔️	✔️	-	-	-
Remove user from Room	✔️	✔️	-	-	-

Room Management

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See all Rooms in a Space	✔️	✔️	-	-	-
Join any Room in a Space	✔️	✔️	-	-	-
Leave Room	✔️	✔️	✔️	✔️	-
Create a new Room in a Space	✔️	✔️	-	-	-
Delete Room	✔️	✔️	-	-	-
Change Room name	✔️	✔️	-	-	-
Change Room description	✔️	✔️	-	-	-
Add existing Nodes to Room	✔️	✔️	-	-	-
Remove Nodes from Room	✔️	✔️	-	-	-

Notification Management

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See all configured notifications on a Space	✔️	✔️	✔️	✔️	-
Add new configuration	✔️	-	-	-	-
Enable/Disable configuration	✔️	-	-	-	-
Edit configuration	✔️	-	-	-	-	Some exceptions apply depending on service level
Delete configuration	✔️	-	-	-	-
Edit personal level notification settings	✔️	✔️	✔️	✔️	✔️	Manage user notification settings
See Space Alert notification silencing rules	✔️	✔️	✔️	-	-
Add new Space Alert notification silencing rule	✔️	✔️	-	-	-
Enable/Disable Space Alert notification silencing rule	✔️	✔️	-	-	-
Edit Space Alert notification silencing rule	✔️	✔️	-	-	-
Delete Space Alert notification silencing rule	✔️	✔️	-	-	-
See, add, edit or delete personal level Alert notification silencing rule	✔️	✔️	✔️	✔️	-

Dashboards

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See all dashboards in Room	✔️	✔️	✔️	✔️	-
Add new dashboard to Room	✔️	✔️	✔️	✔️	-
Edit any dashboard in Room	✔️	✔️	✔️	-	-
Edit own dashboard in Room	✔️	✔️	✔️	✔️	-
Delete any dashboard in Room	✔️	✔️	✔️	-	-
Delete own dashboard in Room	✔️	✔️	✔️	✔️	-

Functions

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See all functions in Room	✔️	✔️	✔️	✔️	-
Run any function in Room	✔️	✔️	-	-	-
Run read-only function in Room	✔️	✔️	✔️	✔️	-
Run sensitive function in Room	✔️	✔️	-	-	-

Events Tab

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See Alert or Topology events	✔️	✔️	✔️	✔️	-
See Auditing events	✔️	✔️	✔️	✔️	-

Billing

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See Plan & Billing details	✔️	-	-	-	✔️	Current plan and usage figures
Update plans	✔️	-	-	-	-	This includes cancelling current plan (going to Community plan)
See invoices	✔️	-	-	-	✔️
Manage payment methods	✔️	-	-	-	✔️
Update billing email	✔️	-	-	-	✔️

Dynamic Configuration Manager

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
List All (see all configurable items)	✔️	✔️	✔️	✔️	✔️
Enable/Disable	✔️	✔️	-	-	-
Add	✔️	✔️	-	-	-
Update	✔️	✔️	-	-	-
Remove	✔️	✔️	-	-	-
Test	✔️	✔️	-	-	-
View	✔️	✔️	-	-	-
View File Format	✔️	✔️	-	-	-

Other Permissions

Functionality	Admin	Manager	Troubleshooter	Observer	Billing	Notes
See Bookmarks in Space	✔️	✔️	✔️	✔️	-
Add Bookmark to Space	✔️	✔️	✔️	-	-
Delete Bookmark from Space	✔️	✔️	✔️	-	-
See Visited Nodes	✔️	✔️	✔️	✔️	-
Update Visited Nodes	✔️	✔️	✔️	✔️	-

:::note

Enable, Edit and Add actions over specific notification methods will only be allowed if your plan has access to those (see service classification)

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:::note

Netdata Cloud paid subscription required for all actions except "List All" in Dynamic Configuration Manager.

:::