Logs and Diagnostics

Logs and Diagnostics

This page lists where FileRise writes logs and what to collect when you need support.

Log locations (Docker image)

• /var/www/metadata/log/error.log
• /var/www/metadata/log/access.log
• /var/www/users/fail2ban.log (failed login log)
• /var/www/users/failed_logins.json (rate-limit metadata)

Stream logs to Docker

The Docker image can stream logs to stdout with LOG_STREAM:

• error (default)
• access
• both
• none

Examples:

docker logs -f filerise
docker exec -it filerise tail -f /var/www/metadata/log/error.log

Manual installs

For non-Docker setups, check your web server and PHP error logs:

• Apache: error log and access log
• Nginx: error log and access log
• PHP-FPM: error log (if separate)

If you want FileRise-style log paths, point your web server logs to /var/www/metadata/log and ensure permissions are correct.

What to capture for support

• FileRise version (footer or public/js/version.js)
• Install method (Docker tag, release ZIP, or git)
• Reverse proxy and subpath (if any)
• Steps to reproduce
• Error log lines around the event

Tips

• Do not post secrets in logs or screenshots. Mask tokens and passwords.
• For intermittent issues, keep a tail -f running and reproduce once.